Troubleshooting

Jarvis does not hear me

• In Manual mode, click Speak and wait for the orb to listen.
• Check macOS Settings, Privacy and Security, Microphone.
• Privacy mode disables the mic. The red chip in the top bar and the banner under the orb tell you.
• For "Hey Jarvis", the wake models must be installed (see Voice).

"Hey Jarvis" does not wake it

Active listening must be on (⌘⇧L). A bare "Jarvis" is confirmed locally; speak the name clearly and pause briefly after it.

Memory says it could not save

Jarvis says "I couldn't save that right now" when EAM did not confirm. Check you are signed in (Memory shows the connected account) and that you are online.

Screen control does nothing

The Screen panel (⌘4) shows both macOS permissions, Screen Recording and Accessibility, with buttons to open System Settings. Screen Recording needs an app restart after you grant it.

The camera shows nothing

A look waits up to 3 seconds for the first frame. If no picture comes through Jarvis says so. Check macOS Camera permission.

Phone shows no conversations

Pair again from Settings, Phone. A key mismatch (HTTP 409) means the phone holds a different key than your Mac.

Web pages say 401 or 403

Sign in again. /system is for system administrators only.

Still stuck

Check status, then write to Thundera support from your account.